Depending on the nature of the issue, your complaint will be routed to NYCHA’s Compliance Department, Environmental Health and Safety Department, or Quality Assurance Unit. Siloing NYCHA from the 311 service does a disservice both to NYCHA residents and NYC overall. Read More If you notify NYCHA within 30 days, the lower rent starts right away. No paid reviews. *To report building emergencies or schedule routine maintenance repairs: Call NYCHA’s Customer Contact Center (CCC) at 718-707-7771 or use MyNYCHA (on.nyc.gov/mynycha), which are both available 24/7. ; South Plains Garage The South Plains Garage will be under construction 3/1/16 – 3/15/16. *If you would like to report Potential violations of laws, rules, or regulations; Jo jose May 10, 2008. The location of the emergency (if it applies): apartment, lobby, hallway, stairwell, etc. PO Box 19196  Long Island City, NY 11101‐9196, PO Box 19197  Long Island City, NY 11101‐9197, PO Box 19199  Long Island City, NY 11101‐9199, PO Box 19201  Long Island City, NY 11101‐9201, PO Box 1631  New York, NY 10008-1631 Fax Number: 212-306-0710. Trained representatives are on standby 24 hours a day, 7 days a week to handle emergencies and to schedule routine maintenance repairs for Monday through Friday, 6am to midnight. North White Plains Garage The new 500 space North White Plains Garage is schedule to open on Monday Oct. 5, 2015. Language Access Plan helps ensure that our customers have access to our information and services, If you have an interesting story or event you'd like to be covered in, For information concerning the processing of public housing monthly rent payments: 212-306-6776, For more information call the REES Hotline at 718-289-8100, Residents, owners, and landlords may contact our. You do not … Sincerely, Nancy Ortiz Reply-1 Votes. You may begin your application online at https://apply.nycha.info. NYCHA Staff Receive Mayor’s Customer Service Award October 21, 2020 Michael Corwin Comments Off on NYCHA Staff Receive Mayor’s Customer Service Award April 2020 COVID-19 Highlighted Customer Contact Center Walk-In Locations. *Bart M. Schwartz was appointed as the federal Monitor to ensure that NYCHA complies with its obligations to provide decent, safe, and sanitary housing. NYCHA residents can create and manage work tickets for their apartment or public spaces, pay rent, and more. Agency service suspensions/reductions. NYCHA Customer Contact Center Walk-In Locations are open Monday to Friday, 8 AM to 5 PM and are closed on holidays. NYCHA Parking Information. Since 1970, The NYCHA Journal has informed and inspired the New York City Housing Authority community - about 600,000 public housing and Section 8 residents and 10,000 employees - with stories and information about new programs, resident accomplishments, upcoming events, and career, health, and educational opportunitites. File a complaint at ComplaintsBoard.com. Use the app in English or Spanish. Please call the CCC at (718) 707- 7771 to ask for your 9 digit NYCHA id number. *To report or file a prevailing wage complaint related to wages received while employed on NYCHA contracts and performing work on NYCHA sites: Contact NYCHA’s Department of Equal Opportunity (DEO) Prevailing Wage Hotline at 888-NYCHA-PW (1-888-692-4279). ; Delivered high level of service to customers in effort to build upon relationships for future. NYCHA and HPD partner with not-for-profit organizations to create affordable homeownership opportunities for for low- to moderate-income New Yorkers. File a complaint to NYC Housing Authority [NYCHA] NYC Housing Authority [NYCHA] Contacts One of our customer service representatives will contact you to schedule an appointment. Call NYCHA’s Customer Contact Center (CCC) at 718-707-7771 or use MyNYCHA (on.nyc.gov/mynycha), which are both available 24/7. *To file a complaint of fair housing discrimination based on race; color; gender/sex/gender identity; religion; national origin; disability; sexual orientation; alienage and citizenship status; age; marital status; military status; partnership status; lawful occupation; lawful source of income; or status as a victim of domestic violence, victim of sex offenses, or victim of stalking or retaliation: Contact NYCHA’s Department of Equal Opportunity (DEO) at 212-306-4468 or deo@nycha.nyc.gov. Must be addressed to NYCHA residents and NYC overall and improves Customer representatives. The Mayor ’ s Customer Contact Center ( CCC ) at 718-707-7771 to report emergencies and schedule routine repairs! Documents in just a few seconds a unique NYCHA id number beginning with 999 the Centers... 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