Charge the Chromebook. After at least 10-15 minutes, try turning the computer on again. Firstly you need to make sure your Chromebook is charging. Unplug the laptop from its power cable and let it sit with the vents unobstructed. Welcome to our Samsung Chromebook Pro Troubleshooting page, which contains all the links to problems, issues, questions, tutorials, FAQs, how to’s and guides that you can use. If a key came off your Samsung Chromebook, don't panic. You will have to wait a few minutes until it has cooled down. Solutions to Chromebook won’t turn on. Plug your charger back in to your Chromebook, then the wall. If it boots normally, the computer was too hot. If your Chromebook does not turn on or does not charge properly, it may just be a problem with the wall outlet or the AC adapter. Turn on suggestions. There are 5 simple and effective ways you can try. When the machine cannot turn on, perhaps it doesn’t have enough power. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If it still won't turn on, recover your Chromebook. When your Chromebook won't turn on, it can be difficult to troubleshoot, since the computer gives you no indication of what's happening. Connect your Chromebook to … Samsung Community: Get Help: Computing: Computers: Re: Samsung Chromebook Pro does not turn on; Options . Make sure that the power outlet is working. Use this guide to learn how to solve the issue. How to fix your Chromebook that won’t turn on? However, it may be necessary to enter recovery mode on your Chromebook. Unplug the charger from the wall outlet and disconnect your laptop from it. Turn your Samsung Chromebook Pro off and then close the lid. If your Chromebook still isn't charging: Check if the charger or adapter cables are completely plugged in, both to your Chromebook and the wall. Unplug your charger from the wall and your Chromebook. 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